FAQ


Wholesale

Yes! We do offer wholesale. Please contact us to request access to our current linesheet. We will get back to you asap with wholesale information.

Are you on Faire? Order here. If you are new to Faire, you can get $200 off and free shipping on your first order.


Ordering

Shipping : Calculated automatically when placing an order. We offer shipping through the following carriers : USPS, Fedex.

Processing Time : Determined based on the items in your order.
Order not containing apparel: 1-3 days
Order containing apparel: 1-8 days

Delivery Time : Determined by carrier and shipping option.

Return/Exchange Policy : Exchanges can be made within 15 days of delivery. It is the responsibility of the customer to mail back the item in the same condition it was received. Please contact us before shipping back an item for exchange.

If you would like to make a return, please contact us stating the reason for the return, purchase date, and order #. Refunds will only be issued for items returned in their original condition at the buyers expense within 10 days of purchase.

Sales : When running Free Shipping sales, Bird Mafia reserves the right to choose the best shipping options within reason.


At Bird Mafia we stand by the quality of every product we sell and pride ourselves on our customer service. To that end, we want you to enjoy your purchases from us! If you would like to exchange or return any of our products purchased from BIRDMAFIA.COM, please review our Apparel policies.

APPAREL POLICIES


Discounts

We periodically run sales, but the best way to get discounts is to join our mailing list!


Art

Commission : Emily accepts commission work when her schedule allows. Please contact us including as much detail about the project/art piece as possible and Emily will get back to you.

Process : Every art piece and design is hand-cut with an xacto knife from a solid piece of paper.

Is it laser cut? : No, Never.


Still have questions?