Shipping : on retail orders is calculated automatically when placing an order. We offer shipping through the following carriers : USPS, Fedex.
Return/Exchange Policy : Exchanges can be made within 15 days of delivery. It is the responsibility of the customer to mail back the item in the same condition it was received. Please contact us before shipping back an item for exchange.
If you would like to make a return, please contact us stating the reason for the return, purchase date, and order #. Refunds will only be issued for items returned in their original condition at the buyers expense within 10 days of purchase.
Sales : When running Free Shipping sales, Bird Mafia reserves the right to choose the best shipping options within reason.
Commission : Emily accepts commission work when her schedule allows. Please contact us including as much detail about the project/art piece as possible and Emily will get back to you.
Process : Every art piece and design is hand-cut with an xacto knife from a solid piece of paper.
Is it laser cut? : No, Never.